FAQ
Get in contact with Beyond Safe
For B2B and team outfitting requests, email sales@beyond-safe.com or call +5999 679 0909. Include your industry, required categories, sizes, and quantities so we can respond quickly.
Visit us at Esperamos Shopping Center, 60 Jan Noorduynweg, or use the Contact form. Our team can help with product selection, sizing, and order status during opening hours.
If you need to report a product with a quality-related defect or malfunction within the two-year warranty period, or if you want to report a transport damage, we kindly ask that you fill out our claims form: Claims form
For questions related to ongoing claim cases, please reach out to our Claims Department:
Email: sales@beyond-safe.com
Phone: +5999 679 0909
Opening Hours: Mo-Th 9-17, Fr 9-16
Products — general questions
Product pages list available options such as sizes and colours where applicable. For detailed material or certification questions, contact us with the product name and we will confirm details from the supplier catalogue.
Accessories and related items are listed in the relevant shop categories. If you need a specific accessory for a garment or PPE item, contact sales with the product reference.
Yes. Share your size run and preferred styles and we will help coordinate a bulk or repeat order.
Visit the store during opening hours for sizing support on in-stock items. Availability varies by style and size.
Delivery time & tracking
Shipping costs depend on destination, weight, and order contents. Contact us for a quote, especially for bulk or off-island delivery. In-store collection is available during opening hours.
Once your order is confirmed, our team can provide status updates. Reach out with your order number via email or phone if you need a progress check.
If a product is on backorder or delayed from the supplier, we will advise you as soon as we know and discuss alternatives when possible.